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Clients highly value the speed at which they receive their requested products or services. That speed is a concern that is equally important to us as providers. Indeed, predictable delivery times are …
Continue Reading about Demystifying Lead Time and Cycle Time →
Over the last ten years, I've run several operational performance improvement projects for digital and services teams. It includes reducing delivery lead time, improving quality and productivity, and …
Root Cause Analysis (RCA) is a structured approach that goes beyond the symptoms of a problem. It leads to the source and core fact or event generating that problem. We apply root cause analysis …
Continue Reading about Root Cause Analysis: A Step-by-Step Guide to Finding the Source of Problems →
The A3 Problem-Solving was first an approach Toyota implemented all over his organization. Indeed, it reflects Lean Management thinking. In addition to fostering continuous team learning and …
Continue Reading about Improving Your Business with the A3 Problem-Solving Method →
The A3 report is a powerful tool for documenting and guiding your organizational problem-solving efforts. It leverages the Plan-Do-Check-Act (PDCA) cycle at its core. Therefore, it follows a …
